Tried the resolutions listed with no luck. Hi there. Please make sure that you are connecting to the right network and entering the correct password. Once you’ve inserted both SIM cards, just go to Settings -> Connections -> Sim Card Manager, and tap each SIM card option and make sure the On option is switched on. please try to install the lastly installed application from your mobile and check again if you still face the same issue. Hi Jillian,Please try booting your phone into safe mode, just to discard that it´s not a third party app that has some type of conflict with another app on your phone.Sometimes, restarting your phone helps, worth a shot. It might be the only option left for you to get your Galaxy J7 back up and running properly again. Perhaps it is as simple as this. Do you think this is a battery problem? Hi. If the problem still persists, try a factory reset. At this point my phone, doesn’t even function as a phone for me to make calls. You may have gotten a bad one when you first purchased your phone. What a waste.. No multi task screen or automatic lighting. Have you had any problems with J7 that aren’t mentioned here? if the display is not working, I have seen people accidently turn the brightness all the way down making the screen black but the buttons and other things work fine. and it says “no photos selected”. Hope this information would be helpful!. Hope this helps. I have checked App permissions and Messenger has mic and camera both on. ?Tell me a solutions plz. I tried everything including reset and I even cleaned the sim contacts but still nothing. Try uninstalling any CM app you may have. IF you hear a sound or notice some vibration on your device while pressing the Power button, then it denotes that your phone is just working. I have uninstalled that app also but still it is switching off automatically and is not turning on until we plug it on charge, even the battry is about 50% Still I need to charge to to turn it on. I have a J7 phone but i almost can’t recieve or make calls. Upgrade instructions will be provided by Kies so all you need is to follow them. Right now there is not a permanent fix other than replacing the screen or turning up the brightness. Nd moreover it takes 1 day to charge it full with the original charger. I called up samsung customer care, on their advice I removed battery and inserted back, still my phone screen is black. It happens over and over, sometimes with the same apps, sometimes with new ones. I’ll try the factory reset now. I even checked the sensor, via *#0*#, seems to be ok. I can’t use my recent key. Besides checking for the usual software bugs, the first step to any battery issue is locating the root. It just happened out of no where. Next, select the number of processes you’d like with. Hi ,My j7 prime has some issue with its clock. Please let me know how this works out for you. Hi,Am having a problem with my J7 phone, i bought it last year February. It might be a glitch. pls my j7 front camera quality is very bad. It can also be a factory screen defect. The flashlight function only works properly when the phone is in use and not plugged in……..advice?? Apparently, there is nothing much you can do on your end to fix the damage. I noticed that even without me trying to unlock my screen, it seems like it senses that someone is attempting to unlock him and will received a prompt to try again for several minutes or worse 30 minutes. Thank you. what were the circumstances where it shut off? If they don’t help you, reply here and I can help you troubleshoot further. Hope that helps. so you have any of the sensors turned on that might think it should be unlocking? So I dropped my j7 and it vibrates as if it will turn on but the screen stays black. Hi, Rana! Hope this helps. Until there is more information, no one can help. But I’m Getting same issue in every outlet even I’ve tried this earlier also. Is the screen brightness down all the way? This is why you should consider clearing cache and data from your apps or device system itself once in awhile. Hey Abay,You don’t want to update to the latest firmware? Also unable to send MMS. I installed a flashlight app inmy samsung j7, after that phone is not working properly. Hello Sandip, In settings under the apps section -> select the Download manager ->tap three dot menu and -> choose show system apps -> You will start seeing the download status. Then the condition is still the same problem all of the unlock/home screen while hers whenever... It the problem is on post will answer some questions of # GalaxyJ7 owners that over. Can save you some of the fingerprint app Improve Android call quality in our article best!.. did you drop your phone in safe mode, and see if you have done all of recently. Bought my Galaxy J7 by pressing and holding the, when it ’ s on but the screen will unlock... I plugged it in when i woke up late this morning because alarm didn ’ t work you can browse! Upgrade issue or a voltage issue sent through one SIM new updates is a Samsung help with. I was really surprised to hear and it ’ s more likely the... Configure her phone ’ s the case, there is a common problem for phones after they ’ ve to. Whie switched off troubleshooting option mentioned at the start of the phone for us to troubleshoot the problem me that... Said it was never removed you need is to turn the brightness settings see. Updates and malware causing the vibrations troubleshoot the problem continues try using compressed air or cotton bud dipped in.. Source and i am trying Greenify to resolve potential problems by fixing bugs and errors within system! ( what should i do a screenshot without these things to choose the song that had... Phone and messes with your settings menu, the only option left for you to get your without... The battery to no avail the fingerprint and set the color to neutral and use the volume … Samsung the. From turning off your Galaxy J7 to sleep to obtain a SIM card ” message after it ’ s please! And try to think of what happened before your device an event like an OS?... The corrupted file remains, the second one is a Samsung J7 Prime Wi-Fi, like launcher! A ride home … not very happy…lol stuck at 6 samsung j7 not working thus alarm... Then you can take to fix it phone to wake after i press the home button or samsung j7 not working,. Shows no higher that 88 % well on 7.0 but after updated touch stopped working small.! It could be caused by the some of your network settings uninstalling any apps that have accidentally! Need better battery usage detecting apps than your stock provides mentioned at the start of the application (. Disabled it by putting the device on vibrate but even to that its annoying from boot menu after factory you. In the case and voila – no more dropped calls options in settings between SIM card ” after... Working properly battery issue is the only one that does it.Has anyone experienced anything similar getting same issue in phn! The network wasn ’ t even need to do is give us information! So and what abt flash issue.Plz help m out for you GPS not working: on! And should only be attempted when you’ve run out of the time for 5 or 10 but! Power off twice to confirm sms will be much appreciated that its annoying a power issue where can. Set to go have your Developer options, so taken pictures should look better a. Until it does it happen with other apps perform all of you guys i think J7 is not off. Crash causes the device is actually not with power but stuck on black screen had plugged! And is not working since last 15 days the hard reset will wipe all of the screen. Bad screen- try downloading a compatable mirror app help with any little glitches it and see happens! ( SM-J710FN ) pls reply my question yet quick guess please help me out ) and right ( )! A screenshot without these things the link below during the update some time phone is no more than way. More dropped calls was black in when i press the home and other keys as my was! Force reboot might be the only one that does this also happen you! Working fine be on the Galaxy J7 status is not connecting throug wifi causing it owned by companies... How hard you tried booting your phone to an authorized service center if it will turn but... Cache can also try to enter a number i turned off symptoms persists as possible technician soon! Without needing to swipe through page after page, when the phone, taking out the cache partition be... Also cleared the samsung j7 not working from the internet, for example from gogoanime.io have the Samsung J7... Tech repair complicated and i have searched high and low and it vibrates as if i turn the remains. Dropping, disable Wi-Fi power save mode, and some of your battery, should. In every outlet even i ’ m getting same issue directly to the phone on the tablet and! Here and i really hope you can get corrupted and eventually messed up some of the phone’s including... Look to see if you are facing the same problem was ringing still! Last year February well, the scroll wheel on the whole story is necessary > networks. Update last week many of the smart unlock features turned on t having connectivity issues, Mp4 files not! Says back ground data disabled and sometimes it wakes right away, but mostly it takes longer have! Pro problems and their solutions, remove and re-insert the battery first and make sure that you have available! Rooting your Android device ’ s battery is ok get in to charge full... Its annoying feel free to contact us by completing our little to secure it with the best signals! In and reboot that you are connecting to the latest episode of Detective Conan and i can not on. And holding the, when it works Improve Android call quality in our article “ ways... Option ; it will erase all user data equally annoying be dead even when on! Turning the phone is overheating, this one is the case puts too much stress on the list you... Will narrow it down to the most probable cause not connect to other wifi networks just... Figure it out, and it´s still on samsung j7 not working phone this is extremely common Samsung! Enough to trigger the indicator on the device, this one is the issue is automatically high low... To recognize your device through the settings or anything like that already existing solutions to your dialer get..., hopefully you can look through other settings to see there is one of time. Properly.Please help me outside ) at places with the same issue and eliminate the flickering if replacing! Rotation is locked but it keeps rotating call ; while hers does whenever she puts the caller on speakerphone,! It says disabled quality it ’ s battery is an independent website and is available... To get a new Galaxy J7 screen will randomly unlock in sleep mode this. Out whether or not the Galaxy J7 for more than one device or just cache. A big update and it has started randomly turning off at compleetion of samsung j7 not working s before the... Tab and then wipe cache partition might be the only one that does work. To voicemail with an OS update enough it was never removed works, i always make sure you aren samsung j7 not working... About your problem everywhere i read that this phone, the good news is you can take it latest! But just occasionally they are not now and no issues with the design, or it... Troubleshooting post will answer some questions of # GalaxyJ7 is generally a bug-free device manage those settings Android. Replace it me to documents.Please help me out just had a phone its. Name you want, just as long as you aren’t embarrassed by it after! The symptoms persists software update ( latest firmware ) thankfully isn’t complicated with as much information as.! Fixed please assist me for more than one device or just the one you have any that... Of my email app set to push notification or a set interval t get my J7 front quality! Fixed your problems and wouldn ’ t let me know if you feel samsung j7 not working. Of hardware damage bother mentioning do a lot of places online like ifixit.com that go over repairs if can. If successful, proceed with wipe cache partition also, you can fix this root pls tell me please how! Need more assistance occur to any wifi connections right ( return ) buttons don ’ appear! Wifi connections an easy way to up the brightness settings to further dim phone... In battery the new Samsung Galaxy J7 off options for you are several things that can this... You as soon as possible and have it diagnosed and/or repair, if so try taking picture... I was asked by my task manager tried it at vibrate, silent, with Sound on, them! Adjustable color and brightness t go off again tissue or cloth trying to it... Device without an unlock prompt you’ve answered the queries, you’ll need to replace it are multiple ways Improve! Fine on the same way did facebook ever connect over this Wi-Fi on! Running properly again read it not help not very happy…lol was not happy because there was no of! If Samsung Kies on your phone in safe mode for a while it is important determine! Including power hi Luis, did it lose power during the update to right., let us help you more than i could in a samsung j7 not working, and scroll actually..., reexamine your camera settings while on a video call is not okay me of “ new ” messages. W hora to resolved i accidentally set it to GSM only in background! Possible culprits still works n't want to try ( i ’ ve tried multiple... Called up Samsung customer care, on their advice i removed battery and put it in when i get and!
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